Standard Shipping Rates

Rates for Continental US only. Additional surcharges may apply to heavy/oversized items. Call for express delivery options. Customers from Alaska, Hawaii and Canada must call 800-880-2913 to place your order.

Shipments to zip codes 025-026, 100-119 and 200-212 are subject to additional surcharges by the freight carrier. A truck shipment can be delivered freight collect. Freight collect orders must be identified at time of order. Sales tax must be charged on orders shipped to Texas, California, New Jersey, Missouri, Wisconsin, Minnesota, Kansas, Washington and Florida.

Billing: Powr-Flite offers several options for processing your order.

Credit Cards: We accept Visa, MasterCard, Discover and American Express

Credit Terms: Open account credit is available with an approved credit application on file. Terms are net 30 days.

Check: Personal or company checks may be accepted with an approved application on file. Without an approved application, personal or company checks may be sent in upon placing an order. The order will ship when the check has cleared - usually within 10 days.

Powr-Flite is committed to ensuring you are satisfied with your order and the order experience.  If it is necessary to return an item, a Return Authorization Number (RA) must be obtained prior to returning the item. Merchandise must be returned within 30 days from the invoice date. Merchandise returned without a RA number or outside of the time limits will not be accepted. A 20% restocking fee will be charged on returns and return shipping charges will be the responsibility of the shipper. All damaged or missing items need to be reported to Powr-Flite within 7 days of receipt.

Exclusions: 
Returns must be delivered in new, unused condition with the original packaging. Dryers and products including chemicals cannot be returned. Powr-Flite will not accept returns of used, abused, defaced, or damaged merchandise. 

If the merchandise meets the qualifications above, follow the steps below to initiate a return: 

Contact Powr-Flite Product Support to obtain a Return Authorization Number and shipping instructions. Call 1-800-880-2913 or email at customersupport@tacony.com. To ensure immediate credit processing, all returns must have a Return Authorization Number on the outside of the carton.  If merchandise is no logner new and unused or is past the 30-day return window, please contact Technical Service to obtain assistance with troubleshooting, repair, or locating a service center. 

Phone: 1-800-880-2913

Email: cfctechservice@tacony.com