Customer Service

The Powr-Flite Promise:
100% Satisfaction Guaranteed

Guaranteed Price: Our global sourcing and efficient operations allow us to offer the best value in the industry, and we are willing to back it up with our Low Price Guarantee. If you find a lower advertised price on a comparable machine, we will match it!

Guaranteed Service: Powr-Flite has the most extensive company-owned distribution network of any floor care equipment manufacturer in the U.S. All orders placed by 1:00 PM (CST) ship same day!

Guaranteed Quality: We know you would not settle for less than the highest quality...and we would not either. Our machines are produced with the highest quality components; the same components used by the other top brands. Our skilled production technicians are highly experienced and our quality assurance standards are top notch. Each product is put through a rigorous testing procedure to make sure it meets our quality standards, and our extensive warranty stands as proof of our quality.

Guaranteed Savings: We guarantee savings on our equipment because we manufacture and sell direct. This business model keeps our overhead low, allowing us to pass the savings on to you! Our equipment prices provide what is clearly the best value in the industry, prices that are typically 20-30% below the competition! Whether you buy from us directly, online at our 24-hour website or from your local Powr-Flite distributor, our factory direct selling model guarantees you significant savings over the competition.

Guaranteed Satisfaction: Not every manufacturer will back their products with a money back guarantee. We do. We have a reputation for quality workmanship and the most flexible equipment warranty program in the industry. Your complete satisfaction is our ultimate goal; EVERY order carries our 30-Day Money Back Guarantee. If you are not satisfied, we are not satisfied.

Powr-Flite is committed to making the best equipment possible. Whether it's a floor machine, carpet extractor, carpet dryer or any other equipment we look forward to being a partner in your business.


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